July 17, 2008 Lines

So I just got back from the local Apple Store (empty-handed thanks to their policy about requiring the primary account holder to be present, yadda yadda — don’t get me started), and I thought I’d post this bit of interesting info about people lining up for the iPhone 3G.

It seems that the lines (which, by the way, are still insanely long — I mean, does anyone else not see how absolutely crazy this is?) are less because of the overall demand and more because of the slow exercise of activating the device. An employee even told me they only had only two personnel assigned to the job of activations, and admitted that’s the reason for the long waits.

So are they spiting AT&T, or their customers, with that strategy? Two employees? Really, Apple? Do you realize what people are doing for these iPhone thingies?

Comments

I’m still content to wait. And I’m also kind of glad they had plenty of non-iPhone personnel. The magnetic end of my power supply melted yesterday for some strange reason, and I needed to get another one.

Chuck
July 17, 2008

Yeah I really thought Apple had “changed the game” with their at-home activation system on the first iPhone release. Apparently that’s not the case and for that I’m pretty disappointed but not surprised. Here’s hoping that AT&T;will remember how much easier it was for everyone to buy their phones last year and hopefully go back to a more streamlined system.

Chris Merritt
July 17, 2008

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